When will I receive my graphics?

Due to the fact that most of the graphics are made to order, please allow 7-14 working days for your order to be manufactured. The delivery time will vary from an additional 2-4 working days for the UK and more for international orders.

We do aim to get them out as soon as we can and if we have the items in stock you will receive them earlier.

If you do need them urgently please add a note when ordering and we will try our best to facilitate a shorter timescale.

All items will be sent recorded delivery for UK orders and International Signed For, Fedex for international orders.

You will be emailed through the process.*
1. Confirmed / Processing = We have received the order and have added the order to our schedule.
2. Completed = They are on there way to you, a tracking number will be sent shortly after.
* Please note:
The process of emailing the progression of the graphics is automated and due to spam filters and additional security we have to adhere to sometimes emails ending in: yahoo.co.uk/.com & Gmail.co.uk/com may not get through. Please use an alternate email address with your postcode and we can send confirmation to you.

Delivery Couriers
We are currently delivering with Evri, Parcelforce, Royal Mail, DHL and Fedex. If you have a problem with one of our couriers or service you have received please let us know at sales@mini-graphics.co.uk

Delivery Has Not Arrived
Please allow up to 5 working days for the UK after you have received a shipped notification, (usually next working day)  and 15 working days for international orders from the time of dispatch before informing us that your delivery has not yet arrived. If after the allotted time expires please e-mail us at sales@mini-graphics.co.uk providing us with your name and order reference number. We will look into this as soon as possible and we will aim to contact you as soon as possible with more information into this matter.

Will you ship internationally?
Yes. Delivery times may vary dependent on the country of shipping. Visit our shipping page for more details.
Please note. You maybe charged an import fee dependant on the country. Check with your local customs to find out if this will be added before delivery.

Can I fit them myself?
Some graphics are more difficult to fit than others. We do recommend that you have them professionally installed. We do have full fitting facilities available.
Download our fitting guide.
Fitting instructions are provided with all orders. MINI-Graphics are not responsible for faulty installation by professional installers.

Do the Graphics require any trimming?
Yes. Some trimming will be required to ensure a seamless appearance.

What happens if I want to remove the graphics?
They can be taken off by applying gentle heat such as a hairdryer. The bodywork will then require polishing. MINI-Graphics are not responsible for any damage incurred by removal of graphics.

I would like a colour that is not listed, what can I do?
Other colours of vinyl can be ordered although this may  incur extra costs. (ie Carbon Fibre) – Please contact us prior to ordering for a quote.

I want a custom graphic, is this possible?
Please contact us with your requirements for a quote.

Do you do work for trade/commercial vehicles?
Yes. Please email us for more information

Do you offer a warranty?
Although the vinyl is rated to last a minimum of 7 years, we do not warranty the graphics.

I have a Sunroof is that an issue when fitting roof graphics?
On most design they can be fitted ontop of the sunroof and then just trimmed around the edge of the sunroof.

Do you offer payment options other than Paypal?
We accept Credit and Debit cards. Orders will be put into production once the funds have cleared. We are now PCI compliant. to TLS 1.2

Please post them back to:
MINI Graphics {order number}, Units 3,4,5 Northside Ind. Park. DN14 0GH and upon receipt of the unused item we will then issue a refund, you must contact us in the first instance to arrange.